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Policy

课程费用政策
 

  1. 学费可报销
    学费均可由学员所在公司报销(如适用)。

  2. 提前预支付下一年度课程的规定
    如因报销原因而提前预支付下一年度的学费,课程必须在下一年度结束前完成。

  • 2-a. 如下一年度的收费标准有变化,学员需根据新的年度标准补缴差价。

  • 2-b. 提前预支付下一年度学费的课程开始后,课程有效期为两个月。

  • 2-c. 例如:学员A在2022年12月1日预先支付2023年的学费,学员A则必须在2023年10月1日前开始课程,而课程将在2023年11月30日过期。如学员A在2022年根据2022年收费标准预支付了2023年的学费,而2023年收费标准有变化,则学员A需要在课程开始前补缴差价。

  1. 有效期规定
    所有课程开始后,有效期为两个月。

  2. 课程不可转让
    课程一经购买,不可转让他人使用。

  3. 退款政策
    学费在课程开始前可根据特殊情况申请退款,课程开始后,学费不可退款。

  4. 团体课缺席与补课政策
    如在团体课中缺席,学员可选择参加另一个相近水平的团体课作为补课,但缺席课程在课程有效期后一并失效,过期后不可再补。

  5. 24小时内取消课程政策
    若在课程开始前24小时内取消课程:

  • 第一次取消,可退还学费50%;

  • 第二次及以后取消,学费不予退还。

  1. 预约与安排说明
    所有课程需提前预约,课程安排需视教练时间与名额而定。请提前与我们确认上课时间。

🎓 Tuition/Session Fee Policy 

  1. Reimbursement Eligibility
    Tuition fees can be reimbursed by the customer’s company (if applicable).

  2. Prepayment for Next Year’s Session
    If the tuition fee for the next year is prepaid for reimbursement reasons, the session package must be completed before the end of that year.

  • 2-a. If the fee standard for the following year changes, the customer must pay the difference based on the new standard.

  • 2-b. The prepaid session package will be valid for two months after the first session starts.

  • 2-c. Example: If Customer A prepays for 2023 on December 1, 2022, the first session must begin before October 1, 2023, and the session package will expire on November 30, 2023. If there is a fee increase in 2023, the customer must pay the difference before the first session.

  1. Session Validity
    All session packages are valid for two months from the date of the first session.

  2. Non-transferable Policy
    Session packages are non-transferable.

  3. Refund Policy
    Tuition can be refunded under special circumstances if requested before the first session. No refunds will be granted after the package has started.

  4. Group Session Absence Policy
    If a customer misses a group session, they may attend another group session of a similar level to make up the class. However, any missed session will expire along with the package and cannot be made up after the expiration date.

  5. Cancellation Within 24 Hours
    If a session is canceled within 24 hours of its scheduled time:

  • First cancellation: 50% of the session fee will be refunded;

  • Second and subsequent cancellations: No refund will be provided.

  1. Booking & Scheduling Policy
    All sessions must be booked in advance and are subject to coach availability. Please confirm your session times ahead of time.

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Address:

Cupertino- valley church 

West San Jose - Murdock Park/ Calabazas Park

Willow Glen in San Jose- Bramhall Park/Wallenberg Park

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Email: shangguan028@gmail.com

Phone: +1 (989)450- 5134

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